Citazione Stile APA (7a Edizione)

LELE MILIND M. (1987). CUSTOMER IS KEY GAINING: :::SATISFACTION. JOHN WILEY AND SONS.

Citazione stile Chigago Style (17a edizione)

LELE MILIND M. CUSTOMER IS KEY GAINING: :::SATISFACTION. NEW YORK: JOHN WILEY AND SONS, 1987.

Citatione MLA (9a ed.)

LELE MILIND M. CUSTOMER IS KEY GAINING: :::SATISFACTION. JOHN WILEY AND SONS, 1987.