APA (7. basım) Alıntı

LELE MILIND M. (1987). CUSTOMER IS KEY GAINING: :::SATISFACTION. JOHN WILEY AND SONS.

Chicago Style (17. basım) Atıf

LELE MILIND M. CUSTOMER IS KEY GAINING: :::SATISFACTION. NEW YORK: JOHN WILEY AND SONS, 1987.

MLA (9th ed.) Atıf

LELE MILIND M. CUSTOMER IS KEY GAINING: :::SATISFACTION. JOHN WILEY AND SONS, 1987.