KAMBHAMMETTU S S. (2005). CUSTOMER LOYALTY: CONCEPTS AND CASES. MAGNUS SCHOOL OF BUSINESS.
Chicago Style aipamenaKAMBHAMMETTU S S. CUSTOMER LOYALTY: CONCEPTS AND CASES. HYDERABAD: MAGNUS SCHOOL OF BUSINESS, 2005.
MLA aipamenaKAMBHAMMETTU S S. CUSTOMER LOYALTY: CONCEPTS AND CASES. MAGNUS SCHOOL OF BUSINESS, 2005.
Kontuz: berrikusi erreferentzia hauek erabili aurretik.