BATRA PRAMOD. (1999). SIMPLE WAYS TO MANAGE YORU SERVICE CUSTOMERS. THINK INCORPORTED.
Chicagoスタイル(17版)引用形式BATRA PRAMOD. SIMPLE WAYS TO MANAGE YORU SERVICE CUSTOMERS. NEW DELHI: THINK INCORPORTED, 1999.
MLA(9版)引用形式BATRA PRAMOD. SIMPLE WAYS TO MANAGE YORU SERVICE CUSTOMERS. THINK INCORPORTED, 1999.
警告: この引用は必ずしも正確ではありません.