Cita APA (7th ed.)

BANGS DAVID H. (1993). CREATING CUSTOMERS. VISION BOOKS PVT. LTD.

Cita Chicago (17th ed.)

BANGS DAVID H. CREATING CUSTOMERS. MUMBAI: VISION BOOKS PVT. LTD, 1993.

Cita MLA (9th ed.)

BANGS DAVID H. CREATING CUSTOMERS. VISION BOOKS PVT. LTD, 1993.