APA aipamena

FRIEDMAN N J. (1995). TELEPHONE SKILLS FROM A TO Z. CRISP PUBLICATION.

Chicago Style aipamena

FRIEDMAN N J. TELEPHONE SKILLS FROM A TO Z. CALIFORNIA: CRISP PUBLICATION, 1995.

MLA aipamena

FRIEDMAN N J. TELEPHONE SKILLS FROM A TO Z. CRISP PUBLICATION, 1995.