APA (7. basım) Alıntı

FRIEDMAN N J. (1995). TELEPHONE SKILLS FROM A TO Z. CRISP PUBLICATION.

Chicago Style (17. basım) Atıf

FRIEDMAN N J. TELEPHONE SKILLS FROM A TO Z. CALIFORNIA: CRISP PUBLICATION, 1995.

MLA (9th ed.) Atıf

FRIEDMAN N J. TELEPHONE SKILLS FROM A TO Z. CRISP PUBLICATION, 1995.