NEWBY TONY. (1996). CUSTOMER SERVICE POCKETBOOK. RESEARC PRESS BUSINESS BOOKS.
Dyfyniad Arddull ChicagoNEWBY TONY. CUSTOMER SERVICE POCKETBOOK. NEW DELHI: RESEARC PRESS BUSINESS BOOKS, 1996.
Dyfyniad MLANEWBY TONY. CUSTOMER SERVICE POCKETBOOK. RESEARC PRESS BUSINESS BOOKS, 1996.
Rhybudd: Mae'n bosib nad yw'r dyfyniadau hyn bob amser yn 100% cywir.