APA aipamena

NEWBY TONY. (1996). CUSTOMER SERVICE POCKETBOOK. RESEARC PRESS BUSINESS BOOKS.

Chicago Style aipamena

NEWBY TONY. CUSTOMER SERVICE POCKETBOOK. NEW DELHI: RESEARC PRESS BUSINESS BOOKS, 1996.

MLA aipamena

NEWBY TONY. CUSTOMER SERVICE POCKETBOOK. RESEARC PRESS BUSINESS BOOKS, 1996.