APA (7. basım) Alıntı

NEWBY TONY. (1996). CUSTOMER SERVICE POCKETBOOK. RESEARC PRESS BUSINESS BOOKS.

Chicago Style (17. basım) Atıf

NEWBY TONY. CUSTOMER SERVICE POCKETBOOK. NEW DELHI: RESEARC PRESS BUSINESS BOOKS, 1996.

MLA (9th ed.) Atıf

NEWBY TONY. CUSTOMER SERVICE POCKETBOOK. RESEARC PRESS BUSINESS BOOKS, 1996.