BANK JOHN. (1995). ESSENCE OF TOTAL QUALITY MANAGEMENT. PRENTICE -HALL INTERNATIONAL, INC.
Chicago Style (17th ed.) CitationBANK JOHN. ESSENCE OF TOTAL QUALITY MANAGEMENT. NEW DELHI: PRENTICE -HALL INTERNATIONAL, INC, 1995.
MLA (9th ed.) CitationBANK JOHN. ESSENCE OF TOTAL QUALITY MANAGEMENT. PRENTICE -HALL INTERNATIONAL, INC, 1995.
Warning: These citations may not always be 100% accurate.