APA način citiranja (7. izdanje)

BANK JOHN. (1995). ESSENCE OF TOTAL QUALITY MANAGEMENT. PRENTICE -HALL INTERNATIONAL, INC.

Čikaški stil citiranja (17. izdanje)

BANK JOHN. ESSENCE OF TOTAL QUALITY MANAGEMENT. NEW DELHI: PRENTICE -HALL INTERNATIONAL, INC, 1995.

MLA način citiranja (9. izdanje)

BANK JOHN. ESSENCE OF TOTAL QUALITY MANAGEMENT. PRENTICE -HALL INTERNATIONAL, INC, 1995.