Citazione Stile APA (7a Edizione)

BANK JOHN. (1995). ESSENCE OF TOTAL QUALITY MANAGEMENT. PRENTICE -HALL INTERNATIONAL, INC.

Citazione stile Chigago Style (17a edizione)

BANK JOHN. ESSENCE OF TOTAL QUALITY MANAGEMENT. NEW DELHI: PRENTICE -HALL INTERNATIONAL, INC, 1995.

Citatione MLA (9a ed.)

BANK JOHN. ESSENCE OF TOTAL QUALITY MANAGEMENT. PRENTICE -HALL INTERNATIONAL, INC, 1995.