LOCKER KITTY O. (2004). BUSINESS COMMUNICATION: BUILDING CRITICAL SKILLS (2ND.). MCGRAW-HILL.
Cita Chicago (17th ed.)LOCKER KITTY O. BUSINESS COMMUNICATION: BUILDING CRITICAL SKILLS. 2ND. BOSTON: MCGRAW-HILL, 2004.
Cita MLA (9th ed.)LOCKER KITTY O. BUSINESS COMMUNICATION: BUILDING CRITICAL SKILLS. 2ND. MCGRAW-HILL, 2004.
Atenció: Aquestes cites poden no estar 100% correctes.