LOCKER KITTY O. (2004). BUSINESS COMMUNICATION: BUILDING CRITICAL SKILLS (2ND.). MCGRAW-HILL.
Cita Chicago Style (17a ed.)LOCKER KITTY O. BUSINESS COMMUNICATION: BUILDING CRITICAL SKILLS. 2ND. BOSTON: MCGRAW-HILL, 2004.
Cita MLA (9a ed.)LOCKER KITTY O. BUSINESS COMMUNICATION: BUILDING CRITICAL SKILLS. 2ND. MCGRAW-HILL, 2004.
Precaución: Estas citas no son 100% exactas.