APA-viite (7. p.)

ROBERTS HARRY V. (1993). QUALITY IS PERSONAL: A FOUNDATION FOR TOTAL QUALITY MANAGEMENT. FREE PRESS.

Chicago-viite (17. p.)

ROBERTS HARRY V. QUALITY IS PERSONAL: A FOUNDATION FOR TOTAL QUALITY MANAGEMENT. NEW YORK: FREE PRESS, 1993.

MLA-viite (9. p.)

ROBERTS HARRY V. QUALITY IS PERSONAL: A FOUNDATION FOR TOTAL QUALITY MANAGEMENT. FREE PRESS, 1993.