APA (7e ed.) Bronvermelding

ROBERTS HARRY V. (1993). QUALITY IS PERSONAL: A FOUNDATION FOR TOTAL QUALITY MANAGEMENT. FREE PRESS.

Chicago (17e ed.) Bronvermelding

ROBERTS HARRY V. QUALITY IS PERSONAL: A FOUNDATION FOR TOTAL QUALITY MANAGEMENT. NEW YORK: FREE PRESS, 1993.

MLA (9e ed.) Bronvermelding

ROBERTS HARRY V. QUALITY IS PERSONAL: A FOUNDATION FOR TOTAL QUALITY MANAGEMENT. FREE PRESS, 1993.