Cita APA (7th ed.)

ARMISTEAD COLIN G. (1992). CUSTOMER SERVICE AND REPORT. PITMAN PUBLICATIONS.

Cita Chicago (17th ed.)

ARMISTEAD COLIN G. CUSTOMER SERVICE AND REPORT. LONDON: PITMAN PUBLICATIONS, 1992.

Cita MLA (9th ed.)

ARMISTEAD COLIN G. CUSTOMER SERVICE AND REPORT. PITMAN PUBLICATIONS, 1992.