OSBORNE STEPHEN P. (2005). MANAGING CHANGE AND INNOVATION IN PUBLIC SERVICE ORGANIZATIONS. ROUTLEDGE.
Čikaški stil citiranja (17. izdanje)OSBORNE STEPHEN P. MANAGING CHANGE AND INNOVATION IN PUBLIC SERVICE ORGANIZATIONS. LONDON: ROUTLEDGE, 2005.
MLA način citiranja (9. izdanje)OSBORNE STEPHEN P. MANAGING CHANGE AND INNOVATION IN PUBLIC SERVICE ORGANIZATIONS. ROUTLEDGE, 2005.
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