BENCHMARKING CUSTOMER SERVICE

Furkejuvvon:

Bibliográfalaš dieđut
Váldodahkki:	PETERS GLEN
Materiálatiipa:	Girji
Almmustuhtton:	LONDON PITMAN PUBLICATIONS 1994
Fáttát:
Fáddágilkorat:	Lasit fáddágilkoriid Eai fáddágilkorat, Lasit vuosttaš fáddágilkora!

Geahča maid

BENCHMARKING
Dahkki: CAMP R.C
Almmustuhtton: (1989)

GLOBAL BENCHMARKING
Dahkki: ECONOMIST INTELLIGENCE UNIT
Almmustuhtton: (2000)

Benchmarking book
Dahkki: Stapenhurst, T
Almmustuhtton: (2010)

Business Benchmark
Dahkki: Whitby, Norman
Almmustuhtton: (2006)

Business Benchmark
Dahkki: Brook- Hart, Guy
Almmustuhtton: (2007)

Business Benchmark
Dahkki: Brook- Hart, Guy
Almmustuhtton: (2006)

Business Benchmark
Dahkki: Hart,G

BUSINESS PROCESS BENCHMARKING
Dahkki: CAMP ROBERT C
Almmustuhtton: (1994)

BENCHMARKING FOR COMPATITIV AD
Dahkki: BOXWELL R.Y
Almmustuhtton: (1994)

Benchmarks in hospitality and tourism
Dahkki: Pyo, S
Almmustuhtton: (2008)

Benchmarks in hospitality and tourism
Dahkki: Pyo, S
Almmustuhtton: (2005)

Benchmarking for people managers
Dahkki: Braham, J
Almmustuhtton: (2007)

Benchmarking for people managers
Dahkki: Bramham, J
Almmustuhtton: (2005)

Improving through benchmarking
Dahkki: Chang, R.
Almmustuhtton: (1995)

Benchmarking for people managers
Dahkki: Bramham, John
Almmustuhtton: (1998)

Applied benchmarking for competitiveness
Dahkki: keegan, Richard
Almmustuhtton: (2006)

Applied benchmarking for competitiveness
Dahkki: keegan, Richard
Almmustuhtton: (2006)

IMPROVING THROUGH BENCHMARKING
Dahkki: CHANG,KELLY
Almmustuhtton: (1995)

BENCHMARKING AND PROCES IMPROVEMENT
Dahkki: MODY SURESH
Almmustuhtton: (1997)

Porfolio Performence Measurment And Benchmarking
Dahkki: Christopherson, Jon A
Almmustuhtton: (2009)

EFFECTIVE MANAGEMENT OF BENCHMARKING PROJECTS
Dahkki: ZAIRI MOHAMMED
Almmustuhtton: (1999)

EFFECTIVE MANAGEMENT OF BENCHMARKING PROJECTS
Dahkki: ZAIRI MOHAMMED
Almmustuhtton: (1998)

UNDERSTANDING BENCHMARKING IN A WEEK
Dahkki: MACDONALD J
Almmustuhtton: (1998)

QUALITY MANAGEMENT BENCHMARK ASSESSMENT
Dahkki: RUSELL J P
Almmustuhtton: (1995)

Compensation Benchmarking in Real Estate
Dahkki: Ravindran, Nandita
Almmustuhtton: (2011)

Understanding benchmarking in a week
Dahkki: Macdonald, J
Almmustuhtton: (1998)

Benchmark papers in human physiology
Dahkki: Wiedeman, M.

Portfolio Performance Measurement and Benchmarking
Dahkki: Christopherson, Jon A.
Almmustuhtton: (2009)

CUSTOMER SERVICES
Dahkki: BUCKNER LEORY M
Almmustuhtton: (1978)

Customer Service
Dahkki: Lucas, Robert W
Almmustuhtton: (2009)

CUSTOMER SERVICE
Dahkki: WIERSEMA FRED (ED.)
Almmustuhtton: (1998)

Customer Service

Customer service
Dahkki: Lucas, R.
Almmustuhtton: (2012)

customer service

Strategic Benchmarking Reloaded with Six Sigma
Dahkki: Watson, Gregory H
Almmustuhtton: (2007)

BENCHMARKING AND THRESHOLD STANDARDS IN HIGHER EDUCATION
Dahkki: SMITH H
Almmustuhtton: (2003)

Industry sector report financial benchmarking
Dahkki: Kulkarni Aniket
Almmustuhtton: (2012)

Industry sector report- Financial benchmarking
Dahkki: Reddy Vamsi Krishsna Y
Almmustuhtton: (2012)

Benchmarking Compensation in Information Technology industry
Dahkki: Kalolwala Aliakbar
Almmustuhtton: (2013)

Benchmark papers in human physiology: microcirculation
Dahkki: Wiedeman, M.
Almmustuhtton: (1974)