APA aipamena

ROSS JOEL E. (1996). TOTAL QUALITY MANAGEMENT: TEXT, CASES AND READING (2ND.). VANITY BOOKS INTERNATIONAL.

Chicago Style aipamena

ROSS JOEL E. TOTAL QUALITY MANAGEMENT: TEXT, CASES AND READING. 2ND. NEW DELHI: VANITY BOOKS INTERNATIONAL, 1996.

MLA aipamena

ROSS JOEL E. TOTAL QUALITY MANAGEMENT: TEXT, CASES AND READING. 2ND. VANITY BOOKS INTERNATIONAL, 1996.