APA način citiranja (7. izdanje)

ROSS JOEL E. (1996). TOTAL QUALITY MANAGEMENT: TEXT, CASES AND READING (2ND.). VANITY BOOKS INTERNATIONAL.

Čikaški stil citiranja (17. izdanje)

ROSS JOEL E. TOTAL QUALITY MANAGEMENT: TEXT, CASES AND READING. 2ND. NEW DELHI: VANITY BOOKS INTERNATIONAL, 1996.

MLA način citiranja (9. izdanje)

ROSS JOEL E. TOTAL QUALITY MANAGEMENT: TEXT, CASES AND READING. 2ND. VANITY BOOKS INTERNATIONAL, 1996.