JURAN J M. (1982). QUALITY PLANNING AND ANALYSIS FORM PRODUCTS DEVELOPMENT THROUGH USE (2.). TATA MCGRAW-HILL PUBLISHING COMPANY LIMITED.
Citação norma ChicagoJURAN J M. QUALITY PLANNING AND ANALYSIS FORM PRODUCTS DEVELOPMENT THROUGH USE. 2. NEW DELHI: TATA MCGRAW-HILL PUBLISHING COMPANY LIMITED, 1982.
Citação norma MLAJURAN J M. QUALITY PLANNING AND ANALYSIS FORM PRODUCTS DEVELOPMENT THROUGH USE. 2. TATA MCGRAW-HILL PUBLISHING COMPANY LIMITED, 1982.
Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.