Cita APA (7th ed.)

RAMPERSAD HUBERT K. (2005). MANAGING TOTAL QUALITY. TATA MCGRAW-HILL PUBLISHING COMPANY LIMITED.

Cita Chicago (17th ed.)

RAMPERSAD HUBERT K. MANAGING TOTAL QUALITY. NEW DELHI: TATA MCGRAW-HILL PUBLISHING COMPANY LIMITED, 2005.

Cita MLA (9th ed.)

RAMPERSAD HUBERT K. MANAGING TOTAL QUALITY. TATA MCGRAW-HILL PUBLISHING COMPANY LIMITED, 2005.