RAMPERSAD HUBERT K. (2005). MANAGING TOTAL QUALITY. TATA MCGRAW-HILL PUBLISHING COMPANY LIMITED.
Cita Chicago Style (17a ed.)RAMPERSAD HUBERT K. MANAGING TOTAL QUALITY. NEW DELHI: TATA MCGRAW-HILL PUBLISHING COMPANY LIMITED, 2005.
Cita MLA (9a ed.)RAMPERSAD HUBERT K. MANAGING TOTAL QUALITY. TATA MCGRAW-HILL PUBLISHING COMPANY LIMITED, 2005.
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