APA aipamena

EVANS JAMES R. (2005). TOTAL QUALITY: MANAGEMENT, ORGANIZATION, AND STRATEGY (4TH.). THOMSON.

Chicago Style aipamena

EVANS JAMES R. TOTAL QUALITY: MANAGEMENT, ORGANIZATION, AND STRATEGY. 4TH. AUSTRALIA: THOMSON, 2005.

MLA aipamena

EVANS JAMES R. TOTAL QUALITY: MANAGEMENT, ORGANIZATION, AND STRATEGY. 4TH. THOMSON, 2005.