EVANS JAMES R. (2005). TOTAL QUALITY: MANAGEMENT, ORGANIZATION, AND STRATEGY (4TH.). THOMSON.
芝加哥风格引文EVANS JAMES R. TOTAL QUALITY: MANAGEMENT, ORGANIZATION, AND STRATEGY. 4TH. AUSTRALIA: THOMSON, 2005.
MLA引文EVANS JAMES R. TOTAL QUALITY: MANAGEMENT, ORGANIZATION, AND STRATEGY. 4TH. THOMSON, 2005.
警告：这些引文格式不一定是100％准确.