APA (7th ed.) Citation

FLEISCHER J. (2002). COMPLETE GUIDE TO CUSTOMER SUPPORT. CMP BOOK.

Chicago Style (17th ed.) Citation

FLEISCHER J. COMPLETE GUIDE TO CUSTOMER SUPPORT. NEW YORK: CMP BOOK, 2002.

MLA (9th ed.) Citation

FLEISCHER J. COMPLETE GUIDE TO CUSTOMER SUPPORT. CMP BOOK, 2002.