APA aipamena

FLEISCHER J. (2002). COMPLETE GUIDE TO CUSTOMER SUPPORT. CMP BOOK.

Chicago Style aipamena

FLEISCHER J. COMPLETE GUIDE TO CUSTOMER SUPPORT. NEW YORK: CMP BOOK, 2002.

MLA aipamena

FLEISCHER J. COMPLETE GUIDE TO CUSTOMER SUPPORT. CMP BOOK, 2002.