APA (7. basım) Alıntı

FLEISCHER J. (2002). COMPLETE GUIDE TO CUSTOMER SUPPORT. CMP BOOK.

Chicago Style (17. basım) Atıf

FLEISCHER J. COMPLETE GUIDE TO CUSTOMER SUPPORT. NEW YORK: CMP BOOK, 2002.

MLA (9th ed.) Atıf

FLEISCHER J. COMPLETE GUIDE TO CUSTOMER SUPPORT. CMP BOOK, 2002.