MARC
LEADER | 00000nam a2200000Ia 4500 | ||
---|---|---|---|
100 | |a FLEISCHER J | ||
250 | |||
020 | |||
650 | |a , | ||
942 | |c BK | ||
245 | |a COMPLETE GUIDE TO CUSTOMER SUPPORT | ||
260 | |c 2002 |b CMP BOOK |a NEW YORK | ||
082 | |a 658.812 | ||
300 | |a 272 | ||
999 | |c 267319 |d 267319 | ||
952 | |0 0 |1 0 |4 0 |6 658_812000000000000 |7 0 |9 361597 |a 00004532 |b 00004532 |d 2002-12-13 |l 0 |o 658.812 |p 028885 |r 2017-09-07 |v 1527.45 |w 2017-09-07 |y BK |