APA citiranje

MCKENNA REGIS. (1999). REAL TIME: PREPARING FOR THE AGE OF THE NEVER SATISFIDE CUSTOMER. HARVERD BUSINESS SCHOOL.

Chicago Style (17th ed.) Citation

MCKENNA REGIS. REAL TIME: PREPARING FOR THE AGE OF THE NEVER SATISFIDE CUSTOMER. BOSTON: HARVERD BUSINESS SCHOOL, 1999.

MLA citiranje

MCKENNA REGIS. REAL TIME: PREPARING FOR THE AGE OF THE NEVER SATISFIDE CUSTOMER. HARVERD BUSINESS SCHOOL, 1999.