IMPROVING CUSTOMER SATISFACTION, LOYALTY AND PROFIT
Furkejuvvon:
| Váldodahkki: | |
|---|---|
| Materiálatiipa: | Girji |
| Almmustuhtton: |
SAN FRANCISCO
JOSSEY-BASS PUBLICATIONS
2000
|
| Fáttát: | |
| Fáddágilkorat: |
Lasit fáddágilkoriid
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|
MARC
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|---|---|---|---|
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| 250 | |||
| 020 | |||
| 650 | |a , | ||
| 942 | |c BK | ||
| 245 | |a IMPROVING CUSTOMER SATISFACTION, LOYALTY AND PROFIT | ||
| 260 | |c 2000 |b JOSSEY-BASS PUBLICATIONS |a SAN FRANCISCO | ||
| 082 | |a 658.812 | ||
| 300 | |a XV,214 | ||
| 999 | |c 267658 |d 267658 | ||
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