GOPAL V V. (2005). CRM IN TRAVEL AND TOURISM: CONCEPTS AND CASES. ICFAI BOOKS.
Chicago Style aipamenaGOPAL V V. CRM IN TRAVEL AND TOURISM: CONCEPTS AND CASES. HYDERABAD: ICFAI BOOKS, 2005.
MLA aipamenaGOPAL V V. CRM IN TRAVEL AND TOURISM: CONCEPTS AND CASES. ICFAI BOOKS, 2005.
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