GOPAL V V. (2005). CRM IN TRAVEL AND TOURISM: CONCEPTS AND CASES. ICFAI BOOKS.
Citazione stile Chigago Style (17a edizione)GOPAL V V. CRM IN TRAVEL AND TOURISM: CONCEPTS AND CASES. HYDERABAD: ICFAI BOOKS, 2005.
Citatione MLA (9a ed.)GOPAL V V. CRM IN TRAVEL AND TOURISM: CONCEPTS AND CASES. ICFAI BOOKS, 2005.
Attenzione: Queste citazioni potrebbero non essere precise al 100%.