Harvard Bus.School Pub. (2010). Making customers matter. Harvard Bus.School Pub.
Chicago Style (17th ed.) CitationHarvard Bus.School Pub. Making Customers Matter. Boston: Harvard Bus.School Pub, 2010.
MLA (9th ed.) CitationHarvard Bus.School Pub. Making Customers Matter. Harvard Bus.School Pub, 2010.
Warning: These citations may not always be 100% accurate.