Harvard Bus.School Pub. (2010). Making customers matter. Harvard Bus.School Pub.
Dyfyniad Arddull ChicagoHarvard Bus.School Pub. Making Customers Matter. Boston: Harvard Bus.School Pub, 2010.
Dyfyniad MLAHarvard Bus.School Pub. Making Customers Matter. Harvard Bus.School Pub, 2010.
Rhybudd: Mae'n bosib nad yw'r dyfyniadau hyn bob amser yn 100% cywir.