Making customers matter

Wedi'i Gadw mewn:

Manylion Llyfryddiaeth
Prif Awdur:	Harvard Bus.School Pub
Fformat:	Llyfr
Cyhoeddwyd:	Boston Harvard Bus.School Pub. 2010
Pynciau:	customer Relation
Tagiau:	Ychwanegu Tag Dim Tagiau, Byddwch y cyntaf i dagio'r cofnod hwn!

Eitemau Tebyg

Focusing on your Customer
gan: Harvard Bus.School Pub
Cyhoeddwyd: (2011)

Increasing Customer Loyalty
gan: Harvard Business School
Cyhoeddwyd: (2011)

Winning with Customers
gan: Pigues D Keith
Cyhoeddwyd: (2010)

Managing Customer Relationships
gan: Peppers Don
Cyhoeddwyd: (2011)

Hidden Wealth of Customers
gan: Lee Bill
Cyhoeddwyd: (2012)

Dealing with the Customer from Hell
gan: Belding, Shaun
Cyhoeddwyd: (2005)

Customer Connections:New Strategies for Growth
gan: Wayland Robert E
Cyhoeddwyd: (1997)

Harvard Business Review On Customer Relationship Management
gan: Harvard Business School
Cyhoeddwyd: (1998)

Customer Relationship Management
gan: Srivastava, Mallika
Cyhoeddwyd: (2016)

Customer Loyalty
gan: Rai, Alok Kumar
Cyhoeddwyd: (2014)

The experience-centric organization how to win through customer experience
gan: Clatworthy, Simon
Cyhoeddwyd: (2019)

Beyond Customer Service : Keeping customers for life
gan: Gerson Richard F.
Cyhoeddwyd: (1992)

Customer relationship management
gan: Peelen Ed
Cyhoeddwyd: (2022)

Customer Relationship Management
gan: Baran, Roger J.
Cyhoeddwyd: (2008)

Customer Relationship Management
gan: Bhasin, Jaspreet Kaur
Cyhoeddwyd: (2012)

Customer Relationship Management
gan: Rai, Alok Kumar
Cyhoeddwyd: (2013)

Customer Relationship Management
gan: Zikmund, William G; McLeod, Raymond Jr; Gilbert, Faye W
Cyhoeddwyd: (2005)

Customer Relationship Management
gan: Buttle, Francis
Cyhoeddwyd: (2004)

Customer Relationship Management
gan: Mohamed, Peeru H; Sagadevan, A
Cyhoeddwyd: (2002)

Customer Relationship Management
gan: Knox, Simon
Cyhoeddwyd: (2003)

Customer Relationship Management
gan: Baran, Roger J.
Cyhoeddwyd: (2017)

Managing Customers As investments : the strategic value of customers in the long run
gan: Gupta Sunil
Cyhoeddwyd: (2005)

Build Your Customer Strategy : a guide to creating profitable customer relationships
gan: Barner James G.
Cyhoeddwyd: (2006)

Customer Relationship Management The Foundation of Contemporary Marketing Strategy
gan: Baran, Roger J And Robert j,Galka
Cyhoeddwyd: (2017)

Customer Relationship Management The Foundation of Contemporary Marketing Strategy
gan: Baran, Roger J & Galka,Robert J
Cyhoeddwyd: (2017)

Customer Relationship Management: Concepts and Technologies
gan: Buttle Francis
Cyhoeddwyd: (2015)

Customer Experience Management
gan: Schmitt, Bernd (1957- )
Cyhoeddwyd: (2003)

Customer Relationship Management: Emerging Concepts, Tools and Applications
gan: Sheth Jagdish N
Cyhoeddwyd: (2014)

DNA of Customer Experience : how emotions drive value
gan: Shaw Colin
Cyhoeddwyd: (2007)

Customer Relationship management
gan: Buttle, Francis
Cyhoeddwyd: (2022)

Customer Relationship Management
gan: Buttle, Francis
Cyhoeddwyd: (2004)

Customer Relationship Management
gan: Kumar, Alok; Sinha, Chhabi; Sharma, Rakesh
Cyhoeddwyd: (2007)

The Cult of the Customer
gan: Hyken, Shep
Cyhoeddwyd: (2009)

Seven Myths of Customer Management : how to be customer-driven without being customer-led
gan: Abram John
Cyhoeddwyd: (2003)

Preemptive CRM: Retaining Customers when Competition Emulates (Audio Book)
gan: Ellis, Len
Cyhoeddwyd: (2005)

Managing Customers for Profit
gan: Kumar, V.
Cyhoeddwyd: (2008)

Customer Relationship Management
gan: Peelen, Ed
Cyhoeddwyd: (2018)

Performance Driven CRM : how to make your customer relationship management vision a reality
gan: Brown Stanley
Cyhoeddwyd: (2002)

Tilt: Shifting your Strategy
gan: Dawar Niraj
Cyhoeddwyd: (2013)

The Intention Economy
gan: Searls D
Cyhoeddwyd: (2012)