Making customers matter

Gorde:

Xehetasun bibliografikoak
Egile nagusia:	Harvard Bus.School Pub
Formatua:	Liburua
Argitaratua:	Boston Harvard Bus.School Pub. 2010
Gaiak:	customer Relation
Etiketak:	Etiketa erantsi Etiketarik gabe, Izan zaitez lehena erregistro honi etiketa jartzen!

Antzeko izenburuak

Focusing on your Customer
nork: Harvard Bus.School Pub
Argitaratua: (2011)

Increasing Customer Loyalty
nork: Harvard Business School
Argitaratua: (2011)

Winning with Customers
nork: Pigues D Keith
Argitaratua: (2010)

Managing Customer Relationships
nork: Peppers Don
Argitaratua: (2011)

Hidden Wealth of Customers
nork: Lee Bill
Argitaratua: (2012)

Dealing with the Customer from Hell
nork: Belding, Shaun
Argitaratua: (2005)

Customer Connections:New Strategies for Growth
nork: Wayland Robert E
Argitaratua: (1997)

Harvard Business Review On Customer Relationship Management
nork: Harvard Business School
Argitaratua: (1998)

Customer Relationship Management
nork: Srivastava, Mallika
Argitaratua: (2016)

Customer Loyalty
nork: Rai, Alok Kumar
Argitaratua: (2014)

The experience-centric organization how to win through customer experience
nork: Clatworthy, Simon
Argitaratua: (2019)

Beyond Customer Service : Keeping customers for life
nork: Gerson Richard F.
Argitaratua: (1992)

Customer relationship management
nork: Peelen Ed
Argitaratua: (2022)

Customer Relationship Management
nork: Baran, Roger J.
Argitaratua: (2008)

Customer Relationship Management
nork: Bhasin, Jaspreet Kaur
Argitaratua: (2012)

Customer Relationship Management
nork: Rai, Alok Kumar
Argitaratua: (2013)

Customer Relationship Management
nork: Zikmund, William G; McLeod, Raymond Jr; Gilbert, Faye W
Argitaratua: (2005)

Customer Relationship Management
nork: Buttle, Francis
Argitaratua: (2004)

Customer Relationship Management
nork: Mohamed, Peeru H; Sagadevan, A
Argitaratua: (2002)

Customer Relationship Management
nork: Knox, Simon
Argitaratua: (2003)

Customer Relationship Management
nork: Baran, Roger J.
Argitaratua: (2017)

Managing Customers As investments : the strategic value of customers in the long run
nork: Gupta Sunil
Argitaratua: (2005)

Build Your Customer Strategy : a guide to creating profitable customer relationships
nork: Barner James G.
Argitaratua: (2006)

Customer Relationship Management The Foundation of Contemporary Marketing Strategy
nork: Baran, Roger J And Robert j,Galka
Argitaratua: (2017)

Customer Relationship Management The Foundation of Contemporary Marketing Strategy
nork: Baran, Roger J & Galka,Robert J
Argitaratua: (2017)

Customer Relationship Management: Concepts and Technologies
nork: Buttle Francis
Argitaratua: (2015)

Customer Experience Management
nork: Schmitt, Bernd (1957- )
Argitaratua: (2003)

Customer Relationship Management: Emerging Concepts, Tools and Applications
nork: Sheth Jagdish N
Argitaratua: (2014)

DNA of Customer Experience : how emotions drive value
nork: Shaw Colin
Argitaratua: (2007)

Customer Relationship management
nork: Buttle, Francis
Argitaratua: (2022)

Customer Relationship Management
nork: Buttle, Francis
Argitaratua: (2004)

Customer Relationship Management
nork: Kumar, Alok; Sinha, Chhabi; Sharma, Rakesh
Argitaratua: (2007)

The Cult of the Customer
nork: Hyken, Shep
Argitaratua: (2009)

Seven Myths of Customer Management : how to be customer-driven without being customer-led
nork: Abram John
Argitaratua: (2003)

Preemptive CRM: Retaining Customers when Competition Emulates (Audio Book)
nork: Ellis, Len
Argitaratua: (2005)

Managing Customers for Profit
nork: Kumar, V.
Argitaratua: (2008)

Customer Relationship Management
nork: Peelen, Ed
Argitaratua: (2018)

Performance Driven CRM : how to make your customer relationship management vision a reality
nork: Brown Stanley
Argitaratua: (2002)

Tilt: Shifting your Strategy
nork: Dawar Niraj
Argitaratua: (2013)

The Intention Economy
nork: Searls D
Argitaratua: (2012)