Making customers matter

Na minha lista:

Detalhes bibliográficos
Autor principal:	Harvard Bus.School Pub
Formato:	Livro
Publicado em:	Boston Harvard Bus.School Pub. 2010
Assuntos:	customer Relation
Tags:	Adicionar Tag Sem tags, seja o primeiro a adicionar uma tag!

Registos relacionados

Focusing on your Customer
Por: Harvard Bus.School Pub
Publicado em: (2011)

Increasing Customer Loyalty
Por: Harvard Business School
Publicado em: (2011)

Winning with Customers
Por: Pigues D Keith
Publicado em: (2010)

Managing Customer Relationships
Por: Peppers Don
Publicado em: (2011)

Hidden Wealth of Customers
Por: Lee Bill
Publicado em: (2012)

Dealing with the Customer from Hell
Por: Belding, Shaun
Publicado em: (2005)

Customer Connections:New Strategies for Growth
Por: Wayland Robert E
Publicado em: (1997)

Harvard Business Review On Customer Relationship Management
Por: Harvard Business School
Publicado em: (1998)

Customer Relationship Management
Por: Srivastava, Mallika
Publicado em: (2016)

Customer Loyalty
Por: Rai, Alok Kumar
Publicado em: (2014)

The experience-centric organization how to win through customer experience
Por: Clatworthy, Simon
Publicado em: (2019)

Beyond Customer Service : Keeping customers for life
Por: Gerson Richard F.
Publicado em: (1992)

Customer relationship management
Por: Peelen Ed
Publicado em: (2022)

Customer Relationship Management
Por: Baran, Roger J.
Publicado em: (2008)

Customer Relationship Management
Por: Bhasin, Jaspreet Kaur
Publicado em: (2012)

Customer Relationship Management
Por: Rai, Alok Kumar
Publicado em: (2013)

Customer Relationship Management
Por: Zikmund, William G; McLeod, Raymond Jr; Gilbert, Faye W
Publicado em: (2005)

Customer Relationship Management
Por: Buttle, Francis
Publicado em: (2004)

Customer Relationship Management
Por: Mohamed, Peeru H; Sagadevan, A
Publicado em: (2002)

Customer Relationship Management
Por: Knox, Simon
Publicado em: (2003)

Customer Relationship Management
Por: Baran, Roger J.
Publicado em: (2017)

Managing Customers As investments : the strategic value of customers in the long run
Por: Gupta Sunil
Publicado em: (2005)

Build Your Customer Strategy : a guide to creating profitable customer relationships
Por: Barner James G.
Publicado em: (2006)

Customer Relationship Management The Foundation of Contemporary Marketing Strategy
Por: Baran, Roger J And Robert j,Galka
Publicado em: (2017)

Customer Relationship Management The Foundation of Contemporary Marketing Strategy
Por: Baran, Roger J & Galka,Robert J
Publicado em: (2017)

Customer Relationship Management: Concepts and Technologies
Por: Buttle Francis
Publicado em: (2015)

Customer Experience Management
Por: Schmitt, Bernd (1957- )
Publicado em: (2003)

Customer Relationship Management: Emerging Concepts, Tools and Applications
Por: Sheth Jagdish N
Publicado em: (2014)

DNA of Customer Experience : how emotions drive value
Por: Shaw Colin
Publicado em: (2007)

Customer Relationship management
Por: Buttle, Francis
Publicado em: (2022)

Customer Relationship Management
Por: Buttle, Francis
Publicado em: (2004)

Customer Relationship Management
Por: Kumar, Alok; Sinha, Chhabi; Sharma, Rakesh
Publicado em: (2007)

The Cult of the Customer
Por: Hyken, Shep
Publicado em: (2009)

Seven Myths of Customer Management : how to be customer-driven without being customer-led
Por: Abram John
Publicado em: (2003)

Preemptive CRM: Retaining Customers when Competition Emulates (Audio Book)
Por: Ellis, Len
Publicado em: (2005)

Managing Customers for Profit
Por: Kumar, V.
Publicado em: (2008)

Customer Relationship Management
Por: Peelen, Ed
Publicado em: (2018)

Performance Driven CRM : how to make your customer relationship management vision a reality
Por: Brown Stanley
Publicado em: (2002)

Tilt: Shifting your Strategy
Por: Dawar Niraj
Publicado em: (2013)

The Intention Economy
Por: Searls D
Publicado em: (2012)