APA aipamena

BATRA PRAMOD. (2001). SIMPLE WAYS TO MANAGE YOUR SERVICE CUSTOMERS. THINK INCORPORTED.

Chicago Style aipamena

BATRA PRAMOD. SIMPLE WAYS TO MANAGE YOUR SERVICE CUSTOMERS. NEW DELHI: THINK INCORPORTED, 2001.

MLA aipamena

BATRA PRAMOD. SIMPLE WAYS TO MANAGE YOUR SERVICE CUSTOMERS. THINK INCORPORTED, 2001.

Kontuz: berrikusi erreferentzia hauek erabili aurretik.