BATRA PRAMOD. (2001). SIMPLE WAYS TO MANAGE YOUR SERVICE CUSTOMERS. THINK INCORPORTED.
Chicago Style (17th ed.) CitationBATRA PRAMOD. SIMPLE WAYS TO MANAGE YOUR SERVICE CUSTOMERS. NEW DELHI: THINK INCORPORTED, 2001.
ציטוט MLABATRA PRAMOD. SIMPLE WAYS TO MANAGE YOUR SERVICE CUSTOMERS. THINK INCORPORTED, 2001.
אזהרה: ציטוטים אלה לעיתים לא מדויקים ב 100%.