APA (7. basım) Alıntı

BATRA PRAMOD. (2001). SIMPLE WAYS TO MANAGE YOUR SERVICE CUSTOMERS. THINK INCORPORTED.

Chicago Style (17. basım) Atıf

BATRA PRAMOD. SIMPLE WAYS TO MANAGE YOUR SERVICE CUSTOMERS. NEW DELHI: THINK INCORPORTED, 2001.

MLA (9th ed.) Atıf

BATRA PRAMOD. SIMPLE WAYS TO MANAGE YOUR SERVICE CUSTOMERS. THINK INCORPORTED, 2001.