BATRA PRAMOD. (2001). SIMPLE WAYS TO MANAGE YOUR SERVICE CUSTOMERS. THINK INCORPORTED.
Chicago Style (17th ed.) CitationBATRA PRAMOD. SIMPLE WAYS TO MANAGE YOUR SERVICE CUSTOMERS. NEW DELHI: THINK INCORPORTED, 2001.
MLA引文BATRA PRAMOD. SIMPLE WAYS TO MANAGE YOUR SERVICE CUSTOMERS. THINK INCORPORTED, 2001.
警告:這些引文格式不一定是100%准確.