Cita APA (7th ed.)

KOBAYASHI IWAO. (1994). 20 KEYS TO WORKPLACE IMPROVEMENT. PRODUCTIVITY & QUALITY PUBLICATION.

Cita Chicago (17th ed.)

KOBAYASHI IWAO. 20 KEYS TO WORKPLACE IMPROVEMENT. MADRAS: PRODUCTIVITY & QUALITY PUBLICATION, 1994.

Cita MLA (9th ed.)

KOBAYASHI IWAO. 20 KEYS TO WORKPLACE IMPROVEMENT. PRODUCTIVITY & QUALITY PUBLICATION, 1994.