KOBAYASHI IWAO. (1994). 20 KEYS TO WORKPLACE IMPROVEMENT. PRODUCTIVITY & QUALITY PUBLICATION.
Čikaški stil citiranja (17. izdanje)KOBAYASHI IWAO. 20 KEYS TO WORKPLACE IMPROVEMENT. MADRAS: PRODUCTIVITY & QUALITY PUBLICATION, 1994.
MLA način citiranja (9. izdanje)KOBAYASHI IWAO. 20 KEYS TO WORKPLACE IMPROVEMENT. PRODUCTIVITY & QUALITY PUBLICATION, 1994.
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