COTTAM ANGELA. (1999). MANAGEMENT AND MARKETING OF SERVICES (2ND.). BUTTERWORTH-HEINEMANN.
Chicago Style (17th ed.) CitationCOTTAM ANGELA. MANAGEMENT AND MARKETING OF SERVICES. 2ND. LONDON: BUTTERWORTH-HEINEMANN, 1999.
MLA (9th ed.) CitationCOTTAM ANGELA. MANAGEMENT AND MARKETING OF SERVICES. 2ND. BUTTERWORTH-HEINEMANN, 1999.
Warning: These citations may not always be 100% accurate.