COTTAM ANGELA. (1999). MANAGEMENT AND MARKETING OF SERVICES (2ND.). BUTTERWORTH-HEINEMANN.
Citación estilo ChicagoCOTTAM ANGELA. MANAGEMENT AND MARKETING OF SERVICES. 2ND. LONDON: BUTTERWORTH-HEINEMANN, 1999.
Cita MLACOTTAM ANGELA. MANAGEMENT AND MARKETING OF SERVICES. 2ND. BUTTERWORTH-HEINEMANN, 1999.
Warning: These citations may not always be 100% accurate.