CROSS. (1999). REVENUE MANAGEMENT: HARD-CORE TACTICS FOR MARKET DOMINATION. UNIVERSITY PRESS.
Cita Chicago (17th ed.)CROSS. REVENUE MANAGEMENT: HARD-CORE TACTICS FOR MARKET DOMINATION. UNIVERSITIES PRESS INDIA: UNIVERSITY PRESS, 1999.
Cita MLA (9th ed.)CROSS. REVENUE MANAGEMENT: HARD-CORE TACTICS FOR MARKET DOMINATION. UNIVERSITY PRESS, 1999.
Atenció: Aquestes cites poden no estar 100% correctes.