CROSS. (1999). REVENUE MANAGEMENT: HARD-CORE TACTICS FOR MARKET DOMINATION. UNIVERSITY PRESS.
Chicago-viite (17. p.)CROSS. REVENUE MANAGEMENT: HARD-CORE TACTICS FOR MARKET DOMINATION. UNIVERSITIES PRESS INDIA: UNIVERSITY PRESS, 1999.
MLA-viite (9. p.)CROSS. REVENUE MANAGEMENT: HARD-CORE TACTICS FOR MARKET DOMINATION. UNIVERSITY PRESS, 1999.
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